Find Your Career

At ECHOtape, You’re Like Family

We believe people are our greatest resource. Our success is truly built upon the combined efforts of every member of our team and their interactions with each other and our valued customers.  

Join Our Team

A career at ECHOtape offers a rewarding opportunity for personal and professional growth. We’re always looking for individuals who embrace our company culture of entrepreneurialism, dedication, and respect. We value and promote diversity and inclusion in the workplace and we are an equal opportunity employer.

When you join our team, you’ll enjoy a challenging and fulfilling work environment where you’re encouraged to voice your opinions, take risks, and maintain a healthy work-life balance. We offer competitive salaries and benefits.

Current Openings

Mandate: Offer existing and new customers the highest level of service through an organized and efficient environment, sound teamwork and strong work ethics. Support the sales team in generating new business while protecting existing customers and revenue

Responsibilities:
• Develop and maintain relationships with assigned Account Executives and identified customers
• Provide strong account management to customers and secure recurrent business
• Stay informed of key markets, product mixes, and product changes
• Address and resolve customer inquiries in a timely and professional manner
• Analyze customer information and patterns to optimize service to customers
• Perform various tasks related to the Department as required


Qualifications:
• 3-5 years of Industrial service experience
• Strong verbal and written communication skills
• Autonomous, detail oriented with excellent problem-solving skills
• A solid team player with the ability to build long standing relationships
• Excellent knowledge of MS Office365, ERP and CRM programs
• ECommerce experience a strong asset
• Fluently bilingual an asset

Mandate: Maintain a high accuracy level when processing incoming orders that will impact our Customer Experience in a positive fashion


Responsibilities:
• Process & confirm orders in a timely fashion to meet our customers in-house dates & our daily cut-off times
• Ensure that pricing, billing and shipping information is correct
• Flag and question order issues and seek appropriate approval to proceed
• Communicate with Supply and production on new urgent purchases
• Ensure that all appropriate tasks have been completed for month-end
• Provide back-up coverage for reception
• Perform various tasks related to the Department’s success as required


Qualifications:
• Attentive to details and accuracy
• Strong communication skills (written & oral)
• Problem-solving skills
• Autonomous
• Knowledge of MS Office suite, ERP and CRM programs
• Ability to multi-task and handle high pressure situations
• 2 years of Order Entry experience
• Fluently bilingual (asset)

Start Your Application

Click Apply Now to fill out the application form and upload your resume. We’ll get back to you soon.